What do I do if my flight is cancelled?
We ask you for your flight number when you make your booking, so that we can anticipate any early arrivals or delays.
However, if your flight is cancelled, you are responsible for cancelling your Marcel journey. Go to the My journeys section to cancel your booking.
You will then be able to order a new vehicle when you have another flight booked (in this case, you may lose advance booking benefits, the application of a promotional code, etc.).
For more information, please refer to the following pages: