I have received a journey proposal while carrying out another journey. Is this normal?
To optimise the flow of your journeys and therefore your profits, Marcel may offer you an immediate journey in the last 3 minutes of the journey you are currently carrying out.
Important information:
- The estimated time of arrival indicated to the customer takes into account the time it takes to drop them off.
- These journeys are therefore compatible with your planned upcoming journeys.
- If you would like to finish your day or take a break, simply switch your application to “End of service” status before the last 3 minutes of your current journey. You can then switch your status back to “Available” as soon as you wish.